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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of De'Ranch Hill

De'Ranch Hill

February 9, 2026

5  out of  5
rating by De'Ranch Hill
"Luke was amazing. He actually went above and beyond just to make sure I had all the things needed for my policy. I really appreciate him."
We responded:
"Thank you, De'Ranch Hill! I'm happy to hear that Luke provided exceptional service and ensured you had everything you needed for your policy. We appreciate your feedback and are always here to assist with any questions or needs you may have. Thanks for choosing us!"
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Lisa Ingram

February 9, 2026

5  out of  5
rating by Lisa Ingram
"Hello, I would like to take the time to provide this review for Celeste Mariano for an Exceptional Job today! I just wanted to take a moment to sincerely thank you for such an incredible experience. Not only were you able to provide an excellent quote on my homeowners insurance, but bundling it with my auto policy ended up saving me almost $40 per month on my car insurance and more than half annually on my homeowners coverage. I couldn’t be happier with the outcome! Beyond the savings, I truly appreciate how personable, knowledgeable, and thorough you were throughout the entire process. You took the time to walk me through what I currently had compared to the new policy, and you made everything easy to understand. That level of care and professionalism really stood out to me. I am extremely satisfied and genuinely excited about the monthly and yearly savings — thank you for making this such a smooth and positive experience. I will absolutely keep you in mind for referrals! Warmly, Lisa I Johnson"
We responded:
"Thank you for your wonderful feedback, Lisa! I'm so happy to hear that Celeste provided you with such a positive experience and significant savings on your insurance policies. Her dedication to ensuring clarity and understanding is truly commendable. We're grateful for your trust and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Myrian Perez

February 5, 2026

5  out of  5
rating by Myrian Perez
"I am adding to my original post because I had to call the office this week and I had the pleasure of speaking with multiple people, Celeste, who answers the phone in the most upbeat and welcoming way to Natasha again. Both were not only able to help me, but actually remembered me. This is the most professional and welcoming office that I have dealt with in many years. I hope we have a long relationship. Kudos to Natasha and Celeste. I have spoken with Natasha and Celeste from this office and what unbelievable customer service. I have gone many options and never felt rushed. They never make me feel like I’ve been on the phone too long or may have to take the next customer. I hope to continue closely with this office. These ladies are an asset to your company."
We responded:
"Thanks Myrian. Natasha does such a great job. Thanks you for recognizing her here. We really appreciate the 5 stars. "
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Bob Kurtz

January 29, 2026

4  out of  5
rating by Bob Kurtz
"Very nice, helpful and respectful."
We responded:
"Hey, Bob! Thank you so much for letting us know that you felt supported and respected during your experience. It means a lot to hear that our approach made a positive impression. We appreciate you taking the time to share your thoughts with us."
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Basam Kayed

January 16, 2026

5  out of  5
rating by Basam Kayed
"Jay was awesome. Took her time explaining coverages and we chose the best coverage for my vehicle. She was very helpful and full of smiles and is highly recommended"
We responded:
"Basam, thank you for your wonderful feedback! I'm happy to hear that Jay provided such helpful and friendly service while assisting you with your coverage. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Doug Thompson

January 15, 2026

5  out of  5
rating by Doug Thompson
"Very professional to deal with"
We responded:
"Thank you, Doug! I'm happy to know you found our service professional. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Jerome Westpoint

January 14, 2026

5  out of  5
rating by Jerome Westpoint
"Dear Brian Cover I would like to say I’m happy I chose State Farm you staff member Celeste was outstanding in helping me with my policy she is a jewel she went over every detail assuming me I had best policy once again Thank you"
We responded:
"Jerome, thank you for your wonderful feedback! I'm delighted to hear that Celeste provided such exceptional service and helped you feel confident in your policy. We appreciate your trust in us and are here for any future needs you may have. Thanks for choosing us!"
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Olubukola Ogunluyi

January 13, 2026

5  out of  5
rating by Olubukola Ogunluyi
"Bradley was helpful at helping me with my insurance audit with the DMV. Prompt and professional. Thank you."
We responded:
"Olubukola, thank you for sharing your experience! I'm glad Joely was able to assist you with your premium issue and save you money. Her dedication and proactive follow-up are truly commendable. We're grateful to have you as a customer and are always here to help with any future needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Marty M

January 10, 2026

5  out of  5
rating by Marty M
"In reviewing our policy costs and considering other companies' quotes we decided to stay with State Farm given the professionalism, friendliness and earnestness of Luke Valoroso, along with with our trust of State Farm for over 40 years. Luke was able to find opportunities to modify our premium for the better, but in some cases the competitor offers were lower but not fully substantiated. Rather than pursue switching, after speaking with Luke we decided State Farm to date has done well for us, and reps like Luke made us feel more confident to stay with State Farm"
We responded:
"Thank you, Marty, for your thoughtful review! I'm delighted to hear that Luke's professionalism and dedication made a positive impact on your decision to stay with us. It's wonderful to know that our long-standing relationship and commitment to your needs have earned your trust over the years. If you have any questions or need further assistance, feel free to reach out!"
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SHERLING FRANCO

January 9, 2026

5  out of  5
rating by SHERLING FRANCO
"Hi Natasha, I would like to sincerely thank you for all the effort you put into helping me find a car insurance policy that I could afford. I truly appreciate your dedication, professionalism, and willingness to assist me throughout the process. Thank you again for your excellent support. Sherling."
We responded:
"Thank you for your kind words, Sherling! We're glad Natasha helped you find an affordable car insurance policy. Your appreciation for her professionalism means a lot. If you have more questions or need assistance, feel free to reach out anytime!"
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Donna Zebin

January 9, 2026

5  out of  5
rating by Donna Zebin
"I spoke to Debra today and she was so helpful and got me everything I needed for new auto insurance. She immediately emailed the responsibility card I needed. She is always very responsive and a pleasure to work with when assistance us needed. A rare find in this crazy lazy world. Thank you!!!"
We responded:
"Thank you, Donna! I'm happy to hear that Debra was able to assist you so effectively with your insurance needs. It's great to know she provided the responsive service you deserve. If there's anything else you need, feel free to reach out!"
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Anna Marie R

January 8, 2026

5  out of  5
rating by Anna Marie R
"Celeste is very professional, knowledgeable, and a pleasure to work with. She is always there whenever I have a question. I highly recommend her services!""
We responded:
"Anna Marie, thank you for your wonderful feedback! I'm happy to hear that Celeste has been so helpful and professional. We appreciate your recommendation and are here for any questions you might have in the future. Let us know if there's anything else we can assist you with!"
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Amy Dimsho

January 7, 2026

5  out of  5
rating by Amy Dimsho
"I am very pleased with State Farm. Debbie Bounds is very nice and professional and very helpful with anything I have questions about. She responds very quickly to questions I have. Thank you so much!"
We responded:
"Thank you, Amy! I'm happy to hear that you're satisfied with our service. Debbie is indeed a valuable part of our team, and I'm glad she could assist you promptly and professionally. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Robert Snyder

December 31, 2025

5  out of  5
rating by Robert Snyder
"Excellent service provided and very informative."
We responded:
"Thank you, Robert! I'm happy to know you found our service excellent and informative. Our team is dedicated to providing the best experience possible. If you ever have more questions or need assistance, feel free to reach out!"
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Leslie Migliorelli

December 30, 2025

5  out of  5
rating by Leslie Migliorelli
"Luke has been great to work with even during the holiday season he is available to answer questions and make things happen. Much appreciated!"
We responded:
"Leslie, thank you for your kind words! I'm happy to hear that Luke has been able to assist you effectively, even during the busy holiday season. We appreciate your feedback and are always here to help with any questions or needs you might have. Thanks for choosing us!"
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Garrhett Richardson

December 29, 2025

5  out of  5
rating by Garrhett Richardson
"Luke was very friendly and helpful!"
We responded:
"Thank you, Garrhett! I'm happy to hear that Luke was friendly and helpful during your experience. We appreciate your feedback and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Sweet Potato Pie

December 29, 2025

5  out of  5
rating by Sweet Potato Pie
"There has never been a time when Debbie Bounds assisted me that she has ever made me felt like I was not being heard! I strongly believe in giving credit where credit is due or giving someone their flowers while they can smell them! Amazing… is an understatement if I had to describe Debbie! Debbie thank you for your act of kindness towards me, it will never go unnoticed or unappreciative! Thank you!❤️"
We responded:
"Hey there! Thank you for taking the time to share this and to recognize Debbie for her care and attention with insurance paperwork assistance. I am sorry for any past experiences where you felt unheard, and I appreciate you highlighting how important it is to feel listened to and respected. Debbie’s kindness and willingness to take the time to help truly mean a lot to our office, and I’m grateful you shared this experience with us."
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Milly Nash

December 18, 2025

5  out of  5
rating by Milly Nash
"I called into the office to add a vehicle that was recently replaced on my policy. Celeste was helpful, informative and patient. Any questions or concerns I had she was able to provide answers. She even waited on the phone with me while I was getting the information from my husband. Thank you Celeste for being so patient, knowledgeable and kind."
We responded:
"Thank you, Milly, for your wonderful feedback! I'm glad to hear that Celeste was able to assist you with adding your vehicle and provide the support you needed. We appreciate your kind words and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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tom ernst

December 15, 2025

5  out of  5
rating by tom ernst
"Very helpful explain what each aspect of auto insurance was"
We responded:
"Thank you, Tom! I'm happy to know you found the explanations about insurance helpful. Our office is dedicated to making sure everything is clear and understandable. If you have any more questions or need further assistance, feel free to reach out!"
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Fares

December 11, 2025

5  out of  5
rating by Fares
"Celeste, is a great agent; She took all her time to explain to me with details the policy I am looking to purchase"
We responded:
"Fares, thank you for your feedback! I'm happy to hear that Celeste provided you with detailed explanations about your policy. Our team is dedicated to ensuring you have all the information you need. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Brandon McDonald

December 8, 2025

5  out of  5
rating by Brandon McDonald
"Luke was great. If I needed someone on my team to stay on top of a potential client, I would hire him in a heartbeat. I wasn't really motivated to do anything, but got a call from Luke and he really made it happen."
We responded:
"Thank you, Brandon! I'm happy to hear that Luke made such a positive impact. It's great to know he was able to motivate and assist you effectively. If you ever need anything else, feel free to reach out!"
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Lilia Barroso

December 4, 2025

5  out of  5
rating by Lilia Barroso
"Debbie helped me with what i needed in my policy. As a State Farm Customer of many years, highly recommend Brian and his team."
We responded:
"Lilia, thank you for your kind words! I'm happy to hear that Debbie was able to assist you with your policy needs. Your recommendation means a lot to us, and we're grateful for your continued trust over the years. If you ever need anything else, feel free to reach out!"
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Matthew Torres

December 4, 2025

5  out of  5
rating by Matthew Torres
"Great and fast quote set up !"
We responded:
"Hey, Matthew! Glad to hear your quote was set up quickly and met your needs. Thanks for sharing your experience!"
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Roseanne Swift

December 4, 2025

5  out of  5
rating by Roseanne Swift
"Today I spoke with Liz, who was friendly, knowledgeable, and reassuring. Although I was initially upset about an insurance rate increase, Liz took the time to explain everything clearly and address all my insurance needs. Thanks to her help, I have decided to become a State Farm member and expresses gratitude to Liz. Thank you so much for your kindness."
We responded:
"Thank you, Roseanne, for sharing your experience! I'm glad Liz was able to provide the support and clarity you needed. We're happy to have you as a State Farm member. If you have any more questions or need assistance, feel free to reach out!"
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Annie Carn

December 2, 2025

5  out of  5
rating by Annie Carn
"Debbie was very helpful and efficient in adding the replacement car to my policy. I truly enjoy being able to call and talk to her for assistance."
We responded:
"Annie, thank you for your wonderful feedback! I'm happy to hear that Debbie was able to assist you efficiently. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"