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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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T.

November 11, 2024

5  out of  5
rating by T.
"I spoke to Miss Celeste today. She was so friendly, helpful, and explain my whole situation from beginning to the end. She was so easy to speak to. Thank you Today I had the opportunity to get help from from Miss Joely Gonzalez. I had to give her this review. I hope it does not take away from Miss Celeste review. I want to start by saying she was so understanding very helpful and patient with my needs. It’s like a big family once you get to meet them and it only takes seconds to feel the welcoming love. Mr. Brian you have a wonderful crew and staff thank you!!!"
We responded:
"We're thrilled you had a great experience with Celeste! We're pleased she provided helpful explanations and made everything easy for you! Thank you for your kind words, and we're here for all your insurance needs in the future! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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jeremy castro

November 8, 2024

5  out of  5
rating by jeremy castro
"I had amazing experience joely and Natasha help me through everything I needed plus more"
We responded:
"Jeremy, I'm so glad to hear that Joely and Natasha were able to assist you with everything you needed and more. Their dedication to helping our customers is truly appreciated. If you ever need further assistance, don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Juan German

November 8, 2024

5  out of  5
rating by Juan German
"Joely y natascha me tratan super bien estoy muy satisfecho con su trabajo"
We responded:
"Juan, muchas gracias por tu comentario positivo. Me alegra saber que Joely y Natascha te han tratado tan bien y que estás satisfecho con su trabajo. Nos esforzamos por brindar un excelente servicio y es gratificante ver que nuestro equipo lo logra. Si necesitas algo más en el futuro, no dudes en contactarnos. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Richard Gonzalez

November 7, 2024

5  out of  5
rating by Richard Gonzalez
"I called in looking for a quote. I had no real intentions on switching companies but after speaking with Joely, I quickly changed my mind. Not only was she professional and patient with answering all of my questions, the price was awesome. Thank you State Farm!"
We responded:
"Richard, thank you for sharing your experience! I'm glad Joely could assist you so effectively. It's wonderful to know that her professionalism and patience made such a positive impact. We're happy you found our pricing appealing. If you have any further questions or need assistance, feel free to reach out anytime. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Olubukola Ogunluyi

October 28, 2024

5  out of  5
rating by Olubukola Ogunluyi
"Joely's help at resolving a long term issue on my premium saved me money. Her proactiveness at following up with me helped the company retained a customer Who was on his way out. Good job."
We responded:
"Olubukola, thank you for sharing your experience! I'm glad Joely was able to assist you with your premium issue and save you money. Her dedication and proactive follow-up are truly commendable. We're grateful to have you as a customer and are always here to help with any future needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Leslie Wills

October 13, 2024

5  out of  5
rating by Leslie Wills
"Very pleased with the service from Bradley Bright at Brian Cover State Farm. He was very courteous and knowledgeable. Totally made my day so much better!!"
We responded:
"Thank you for sharing your positive experience with our office Leslie! I'm glad Bradley was able to provide courteous and knowledgeable service that brightened your day. We appreciate your feedback and look forward to assisting you with any other insurance needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Valerie Godwin

October 12, 2024

5  out of  5
rating by Valerie Godwin
"I can't say enough good things about Bradley Bright at Brian Cover State Farm! He is number 1 in customer service. One of the kindest people you will ever meet! 100%recommend!"
We responded:
"Valerie, thank you so much for your wonderful review! We're very happy to hear about your positive experience with Bradley. He truly embodies the customer service values we strive for at our office. Your recommendation means a lot to us. If you ever need further assistance, we're here to help! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Richard Gonzalez

October 12, 2024

5  out of  5
rating by Richard Gonzalez
"Joely was extremely helpful finding me the right coverage, happy to be apart of the Statefarm family!"
We responded:
"Hi Richard, Joely is indeed a valuable part of our team, and I'm glad she could assist you in finding the right coverage. We're happy to have you as part of the State Farm family! If you ever need further assistance, don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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magda martinez

October 11, 2024

5  out of  5
rating by magda martinez
"Joely listened to my concerns, she clearly explained policy details, and efficiently navigated the necessary steps to reach a satisfactory resolution, leaving me feeling confident and well-informed throughout the process." Most importantly she provided excellent customer service by resolving my claim quickly."
We responded:
"Magda, Thank you for your wonderful review! I'm glad Joely could address your concerns and provide clear explanations of the policy details. It's great to know that her efficient handling of your claim left you feeling confident and well-informed. We truly appreciate your kind words about the excellent customer service you received. If you have any further questions or need assistance in the future, our office is here to help! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Allyson Kemper

October 4, 2024

5  out of  5
rating by Allyson Kemper
"This office is so friendly and knowledgeable! Bradley really exemplifies what it means to be a good neighbor. If you are looking to learn more about insurance just ask and he will explain!"
We responded:
"Thank you, Allyson, for your wonderful review! I'm happy to hear that you found our office friendly and knowledgeable. Bradley truly embodies the spirit of being a good neighbor, and I'm glad he could help explain insurance to you. If you have any more questions or need further assistance, feel free to reach out anytime. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Katie Lepkowski

October 3, 2024

5  out of  5
rating by Katie Lepkowski
"joely really helped me understand my auto policy and was very thorough! great experience."
We responded:
"Katie, thank you for sharing your experience! I'm happy Joely was able to help you understand your auto policy thoroughly. We're grateful for your feedback and look forward to assisting you with any future needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Danita Sherrod

October 3, 2024

5  out of  5
rating by Danita Sherrod
"Joely was amazing ! The service she provided was exceptional. She is professional , patient and compassionate. I have been with State Farm for many years . I hold my auto Insurance and mortgage policy with them . The entire team is just amazing at this office . I sincerely appreciate the service they provide .I will always be a loyal customer to State Farm . Brian Cover you must be really proud of your team . State Farm has truly been there for me and I am truly grateful."
We responded:
"Danita, thank you for your wonderful review! I'm glad to hear that Joely provided exceptional service and that you found her to be professional, patient, and compassionate. It's great to know that you have been with State Farm for many years and trust us with your auto insurance and mortgage policy. Our entire team works hard to provide the best service possible, and your loyalty means a lot to us. I am indeed very proud of my team and grateful for your continued support. If you ever need anything, please don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Adriana Cruz

October 2, 2024

5  out of  5
rating by Adriana Cruz
"Joely at State Farm has been amazing to work with! She’s always super helpful, friendly, and quick to respond. I appreciate how she makes everything easy to understand and is always there when I need assistance with my insurance policy. Highly recommend!"
We responded:
"Adriana, thank you so much for your wonderful review! I'm glad to hear that Joely has been so helpful and friendly. It's great to know she makes everything easy to understand and is always there when you need assistance. We appreciate your recommendation and look forward to continuing to support you with your insurance needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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FRANKIE MONACO

October 2, 2024

5  out of  5
rating by FRANKIE MONACO
"Too often we only hear negative feedback, so I had to take the time to give a shout out to Joely at State Farm. Knowledgeable, professional and most importantly made me feel very comfortable when asking even the most trivial questions. Job well done Joely!! 5 Stars for sure !"
We responded:
"Joely is a fantastic part of our team, and I'm glad you felt comfortable and well-informed during your interaction with her. Your positive feedback means a lot to us. If you have any more questions or need further assistance, we're here to help! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Cyndi S Floyd

September 29, 2024

5  out of  5
rating by Cyndi S Floyd
"Great was experience!! Joely was so helpful answers my questions and giving me options that was best for me. Thank you again Joely"
We responded:
"Thank you, Cyndi, for sharing your wonderful experience! I'm glad Joely could assist you with your questions and provide the best options for your needs. We appreciate your kind words and look forward to helping you with any future insurance needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Dylan Miles

September 25, 2024

5  out of  5
rating by Dylan Miles
"I can’t say enough great things about Joely at State Farm! From the moment I reached out, she was professional, attentive, and incredibly knowledgeable. Joely took the time to thoroughly explain all my insurance options and helped me find the perfect coverage tailored to my needs. Highly recommend!"
We responded:
"Dylan, thank you for your wonderful review! I'm glad to hear that Joely provided you with professional and attentive service. It's great that she was able to help you find great coverage for your needs. We appreciate your recommendation and look forward to assisting you with any further insurance needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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C R

September 25, 2024

5  out of  5
rating by C R
"Joely was extremely helpful and pleasant in answering my questions. She made me feel very comfortable while talking with her."
We responded:
"Hi, Joely is indeed a valuable part of our team, and I'm happy she was able to assist you so effectively. We strive to make every interaction comfortable and informative. If you have any more questions or need further assistance, don't hesitate to reach out! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Frankie Allday

September 21, 2024

5  out of  5
rating by Frankie Allday
"Joely was incredibly pleasant and personable. Her knowledge of insurance and options available made me feel confident and assured with my choice. I appreciate you Joely!!"
We responded:
"Hi Frankie, Joely is indeed a fantastic part of our team, and I'm glad she made you feel confident and assured with your insurance choices. Your appreciation means a lot to us. If you have any further questions or need assistance in the future, we're here to help! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Bren Torres

September 21, 2024

5  out of  5
rating by Bren Torres
"I have to say I hate calling insurance companies but so grateful I called you guys and got to speak to Joely! She made me feel so comfortable, had amazing customer service skills and gave me different options where it would benefit my household thank you again for your kindness and knowledge you went above and beyond!"
We responded:
"Thank you, Bren, for sharing your experience! I'm glad Joely could make you feel comfortable and provide excellent customer service. It's wonderful to know she offered you options that benefit your household. We appreciate your kind words and are always here to help with any future needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Medina Cemanovic

September 21, 2024

5  out of  5
rating by Medina Cemanovic
"Called regarding coverage details and Joely was able to explain everything thoroughly. She answered all my questions and was very professional and extremely helpful, great customer service that I highly recommend."
We responded:
"Medina, thank you for your wonderful review! I'm glad Joely was able to assist you with your coverage details and provide thorough explanations. It's great to know you found her professional and helpful. We appreciate your recommendation and look forward to assisting you with any future needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Melissa Rivera

September 20, 2024

5  out of  5
rating by Melissa Rivera
"Awesome experience getting coverage for both auto and renters!! Great policy options!! Very knowledgeable and helpful!! Joely was phenomenal!! I highly recommend connecting with her to get the best rates and coverages!!!"
We responded:
"Melissa, thank you for your wonderful review! I'm glad you had such a positive experience with our auto and renters insurance options. Joely is indeed a fantastic part of our team, and we're grateful for your recommendation. If you need any further assistance, don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Jariel Music

September 20, 2024

5  out of  5
rating by Jariel Music
"Joely was very helpful*** she patiently answered all my questions and helped me choose the right coverage. Def recommend it!."
We responded:
"Hi Jariel, Joely is indeed a valuable member of our team, and I'm glad she could assist you so effectively! We appreciate your recommendation and are happy you found the right coverage with her help. If you have any more questions or need further assistance, we're here for you. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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cierra hall

September 10, 2024

5  out of  5
rating by cierra hall
"Joely was awesome at explaining my bill and policy to me. Such an amazing person."
We responded:
"Thank you, Cierra, for your kind review! I'm glad Joely could help explain your bill and policy clearly. We appreciate your feedback and are always here if you need further assistance. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Emily Ramos

September 10, 2024

5  out of  5
rating by Emily Ramos
"Joely, was an amazing help. She answered all my questions and addressed all my concerns. I appreciate her patience and great customer service. Thank you!"
We responded:
"Emily, thank you for your wonderful review! I'm glad Joely was able to assist you effectively and provide the patience and customer service you deserve. Your appreciation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Joselyn Rodriguez

September 10, 2024

5  out of  5
rating by Joselyn Rodriguez
"Joely is amazing! Great service! I’d recommend her to anyone."
We responded:
"Joselyn, thank you for your kind words and recommendation. I'm glad Joely provided you with great service. If you need any further assistance, we're here to help. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"