
State Farm® Insurance Agent Brian Cover
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
lily Feathers
March 21, 2025
"I came into the office 2 minutes earlier before 9:00 am when I found the door was open, it was cold outside. I thought I could wait inside before they began their work. An old big woman rushed out and shouted at me: you can not come into the office, there are still a few minutes. 👎🏼"
"Thank you, Lily, for sharing your experience. I'm genuinely sorry to hear about the situation you encountered. We strive to provide a welcoming environment, and I apologize for any discomfort caused. Please feel free to reach out to our office if you'd like to discuss this further or if there's anything we can do to assist you. Your feedback is important to us, and we are committed to improving our service."
Angelita Taylor
February 28, 2025
"Lucas is very pleasant and knowledgeable and kind. He works with his customers to see if he can give them the best deal and very thoughtful with his customer like us. Thank you so much Lucas for saving us some money. God bless you."
"Thank you, Angelita, for your wonderful feedback! I'm delighted to hear that Lucas was able to assist you with such care and expertise. It's fantastic to know he helped you save some money. If you have any more questions or need further assistance, feel free to reach out to our office. Wishing you all the best!"
Ivan Cerezo
February 28, 2025
"Excelente oficina de seguros, muy amables, le dan seguimiento a los casos con una respuesta inmediata. Es una oficina donde hablan español y me siento muy cómodo que haya una oficina bilingue y poder comunicarme en mi idioma. Joely se encargo de el tramite de un reembolso y le dio el seguimiento hasta que se logró hacer en mi cuenta."
"¡Gracias, Ivan! Estamos muy contentos de saber que te sientes cómodo en nuestra oficina bilingüe y que pudiste comunicarte en tu idioma. Nos alegra que Joely haya podido ayudarte con el trámite de tu reembolso y que hayas recibido una respuesta inmediata. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Saludos!"
John Ventura
February 25, 2025
"Debbie Bounds was awesome, she went above and beyond to help me get the best rate possible. She was amazing, Thanks Deb."
"Thank you, John, for sharing your experience! I'm happy to hear that Debbie went above and beyond to assist you in finding a great rate. Her dedication is truly appreciated."
Davea Hicks
February 10, 2025
"I just want to shoutout this office and their customer service. I had a few a billing questions and Joely was so helpful. I recommend Brian Cover’s office to everyone."
"Thank you, Davea, for your wonderful feedback! I'm happy to hear that Joely was able to assist you with your billing questions. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Juan Peralta
February 6, 2025
"Me encontraba a punto de cambiar de compañía, hasta que una Representante llamada Por Nombre Joely me llamó con tanto conocimiento y preocupación de su trabajo, que me quedo con State Farm! Estaré feliz de seguir con ustedes! Gracias. 🙏🏻 I was about to change companies, until a Representative called Joely called me with so much knowledge and concern about her work, that I stay with State Farm! I will be happy to continue with you! Thank you. 🙏🏻"
"¡Gracias, Juan! Nos alegra saber que Joely pudo brindarte la atención y el conocimiento que necesitabas. Estamos felices de que hayas decidido quedarte con nosotros. Si tienes alguna pregunta o necesitas más ayuda, no dudes en contactarnos. ¡Estamos aquí para ti!"
Megan Delpais
January 30, 2025
"Couldn't say enough great things about this agency. Luke was wonderful to deal with. He made the process of switching so easy and was super nice. Worked with me through all my questions and got me a great rate! I highly recommend him and the agency!"
"Thank you, Megan, for sharing your experience! I'm happy to know that Luke made the switch seamless and answered all your questions. It's great to hear that you received a fantastic rate. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Lily Williams
January 29, 2025
"Just to say thank you so much to Debbie Bounds for her professionalism, knowledge, and patience in helping us with our policies. She is very quick to respond to our every need. Thank you again Debbie for all that you do that we decided to stay with your company. Sincerely, The Williams Family"
"Thank you, Lily, and the Williams Family, for your wonderful feedback! I'm delighted to hear that Debbie's professionalism, knowledge, and patience made such a positive impact on your experience. Her quick responses and dedication are truly valued. We're grateful for your decision to stay with us, and we're here for any future needs or questions you may have!"
Michaela Scheidler
January 20, 2025
"Debbie got me a great quote that I could afford. Also is always very quick with responses through email when I need her. Truly best experience with insurance I’ve had yet."
"I'm happy to hear that Debbie was able to provide you with an affordable quote and quick email responses, Michaela! It's wonderful to know that you've had such a positive experience with us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Princess Max -McCarthy
January 13, 2025
"Joely is always so helpful and cheerful when I come into the office. I highly recommend this office!"
"Thank you for your wonderful recommendation! I'm delighted to hear that Joely's helpful and cheerful demeanor makes your visits enjoyable. We truly appreciate your support and look forward to assisting you with any future needs. Don't hesitate to reach out if you have any questions!"
Bernadette Giles
January 3, 2025
"By far the BEST insurance office I have ever dealt with in many years! Everyone in Brian Cover's office is extremely knowledgeable, professional, and friendly. When you need to speak to someone, or stop in the office, they know who you are, and treat you so well. I appreciate the personal customer service!, that's why I've remained a loyal customer for years."
"Bernadette, thank you for your wonderful feedback! I'm glad to hear that our team's knowledge and professionalism have made such a positive impact on your experience. Your loyalty over the years means a lot to us, and we're grateful for the opportunity to provide you with personal customer service. If you ever need anything, please don't hesitate to reach out."
holly page
December 28, 2024
"I had the best experience with Ryan! He was able to thoroughly explain different types of auto coverage and life insurance policies to me and my mom. He patiently answered all of our questions/concerns and helped us save so much money compared to what we were paying through other companies! My mom and I were so grateful for all of his help and highly recommend anyone to use Brian Cover state farm offices!"
"Thank you, Holly, for sharing your wonderful experience with Ryan! I'm glad he could provide clear explanations and assist you and your mom with your insurance needs. It's fantastic to know he helped you save money as well. We appreciate your recommendation and look forward to assisting you with any future needs!"
Raymond Vadis
December 12, 2024
"I can’t say enough about Joely . She was very helpful . She was very professional, attentive and very confident . You guys are awesome !"
"Thank you, Raymond! I'm so happy to hear that you found my assistance helpful and professional. Your kind words about my attentiveness and confidence mean a lot. We're grateful to have you as a part of our community. If you need anything else, feel free to reach out!"
T.
November 11, 2024
"I spoke to Miss Celeste today. She was so friendly, helpful, and explain my whole situation from beginning to the end. She was so easy to speak to. Thank you Today I had the opportunity to get help from from Miss Joely Gonzalez. I had to give her this review. I hope it does not take away from Miss Celeste review. I want to start by saying she was so understanding very helpful and patient with my needs. It’s like a big family once you get to meet them and it only takes seconds to feel the welcoming love. Mr. Brian you have a wonderful crew and staff thank you!!!"
"We're thrilled you had a great experience with Celeste! We're pleased she provided helpful explanations and made everything easy for you! Thank you for your kind words, and we're here for all your insurance needs in the future! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
jeremy castro
November 8, 2024
"I had amazing experience joely and Natasha help me through everything I needed plus more"
"Jeremy, I'm so glad to hear that Joely and Natasha were able to assist you with everything you needed and more. Their dedication to helping our customers is truly appreciated. If you ever need further assistance, don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Juan German
November 8, 2024
"Joely y natascha me tratan super bien estoy muy satisfecho con su trabajo"
"Juan, muchas gracias por tu comentario positivo. Me alegra saber que Joely y Natascha te han tratado tan bien y que estás satisfecho con su trabajo. Nos esforzamos por brindar un excelente servicio y es gratificante ver que nuestro equipo lo logra. Si necesitas algo más en el futuro, no dudes en contactarnos. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Richard Gonzalez
November 7, 2024
"I called in looking for a quote. I had no real intentions on switching companies but after speaking with Joely, I quickly changed my mind. Not only was she professional and patient with answering all of my questions, the price was awesome. Thank you State Farm!"
"Richard, thank you for sharing your experience! I'm glad Joely could assist you so effectively. It's wonderful to know that her professionalism and patience made such a positive impact. We're happy you found our pricing appealing. If you have any further questions or need assistance, feel free to reach out anytime. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Olubukola Ogunluyi
October 28, 2024
"Joely's help at resolving a long term issue on my premium saved me money. Her proactiveness at following up with me helped the company retained a customer Who was on his way out. Good job."
"Olubukola, thank you for sharing your experience! I'm glad Joely was able to assist you with your premium issue and save you money. Her dedication and proactive follow-up are truly commendable. We're grateful to have you as a customer and are always here to help with any future needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Leslie Wills
October 13, 2024
"Very pleased with the service from Bradley Bright at Brian Cover State Farm. He was very courteous and knowledgeable. Totally made my day so much better!!"
"Thank you for sharing your positive experience with our office Leslie! I'm glad Bradley was able to provide courteous and knowledgeable service that brightened your day. We appreciate your feedback and look forward to assisting you with any other insurance needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Valerie Godwin
October 12, 2024
"I can't say enough good things about Bradley Bright at Brian Cover State Farm! He is number 1 in customer service. One of the kindest people you will ever meet! 100%recommend!"
"Valerie, thank you so much for your wonderful review! We're very happy to hear about your positive experience with Bradley. He truly embodies the customer service values we strive for at our office. Your recommendation means a lot to us. If you ever need further assistance, we're here to help! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Richard Gonzalez
October 12, 2024
"Joely was extremely helpful finding me the right coverage, happy to be apart of the Statefarm family!"
"Hi Richard, Joely is indeed a valuable part of our team, and I'm glad she could assist you in finding the right coverage. We're happy to have you as part of the State Farm family! If you ever need further assistance, don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
magda martinez
October 11, 2024
"Joely listened to my concerns, she clearly explained policy details, and efficiently navigated the necessary steps to reach a satisfactory resolution, leaving me feeling confident and well-informed throughout the process." Most importantly she provided excellent customer service by resolving my claim quickly."
"Magda, Thank you for your wonderful review! I'm glad Joely could address your concerns and provide clear explanations of the policy details. It's great to know that her efficient handling of your claim left you feeling confident and well-informed. We truly appreciate your kind words about the excellent customer service you received. If you have any further questions or need assistance in the future, our office is here to help! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Allyson Kemper
October 4, 2024
"This office is so friendly and knowledgeable! Bradley really exemplifies what it means to be a good neighbor. If you are looking to learn more about insurance just ask and he will explain!"
"Thank you, Allyson, for your wonderful review! I'm happy to hear that you found our office friendly and knowledgeable. Bradley truly embodies the spirit of being a good neighbor, and I'm glad he could help explain insurance to you. If you have any more questions or need further assistance, feel free to reach out anytime. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Katie Lepkowski
October 3, 2024
"joely really helped me understand my auto policy and was very thorough! great experience."
"Katie, thank you for sharing your experience! I'm happy Joely was able to help you understand your auto policy thoroughly. We're grateful for your feedback and look forward to assisting you with any future needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Danita Sherrod
October 3, 2024
"Joely was amazing ! The service she provided was exceptional. She is professional , patient and compassionate. I have been with State Farm for many years . I hold my auto Insurance and mortgage policy with them . The entire team is just amazing at this office . I sincerely appreciate the service they provide .I will always be a loyal customer to State Farm . Brian Cover you must be really proud of your team . State Farm has truly been there for me and I am truly grateful."
"Danita, thank you for your wonderful review! I'm glad to hear that Joely provided exceptional service and that you found her to be professional, patient, and compassionate. It's great to know that you have been with State Farm for many years and trust us with your auto insurance and mortgage policy. Our entire team works hard to provide the best service possible, and your loyalty means a lot to us. I am indeed very proud of my team and grateful for your continued support. If you ever need anything, please don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"