State Farm® Insurance Agent Brian Cover
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shaheida McKendrick
October 24, 2025
5
out of
5
rating by Shaheida McKendrick
"Celeste was amazing. Her kindness and patience is exceptional!"
We responded:
"Thank you, Shaheida! I'm happy to hear that Celeste's kindness and patience made such a positive impact on your experience. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Melkamu Firisa
October 22, 2025
5
out of
5
rating by Melkamu Firisa
"Auto insurance rates are increasing every six months. I am not happy about it! I wanted to change my current one to give it a try, and received a quote from State Farm agent Jenn. Her humble approach, combined with continuous follow-up, made me decide to buy from her, saving me some money. Thank you, Jenn, for your patience and for helping me make this decision."
We responded:
"Thank you, Melkamu, for sharing your experience! I'm glad to hear that Jenn's humble approach and dedication helped you make a decision that benefits you. We appreciate your trust in us and are here to assist with any questions or needs you may have. Let us know if there's anything else we can do for you!"
Rhonda Raines
October 19, 2025
5
out of
5
rating by Rhonda Raines
"My car was in an accident that was beyond repair. State Farm came through for me as always. When was time ti transfer my insurance over to my new vehicle Debbie Bounds at Brian Cover's agency was very polite, helpful, and understanding. Thank you!!!"
We responded:
"Thank you, Rhonda! I'm glad to hear that Debbie was able to assist you with transferring your insurance to your new vehicle. We appreciate your trust in us and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Shakirah Jordan-Prophet
October 17, 2025
5
out of
5
rating by Shakirah Jordan-Prophet
"Every agent that I have spoken with are always very helpful and very patient and goes over all information fully, until you have a good understanding of everything! Today Debbie helped me and she was quick and very knowledgeable."
We responded:
"Thank you for the fantastic feedback, Shakirah! We are elated to hear that our team provided you with helpful and patient service, ensuring you fully understood all the information. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Csilla Steinberger-Lakatos
October 17, 2025
5
out of
5
rating by Csilla Steinberger-Lakatos
"I have been with State Farm for years now and I always had positive experience. But the way Celeste handled my case and interacted with me, confirms that much further, how I made the right decision by choosing State Farm! Celeste went on and beyond to assist my needs! She was very professional, yet personable, compassionate, and understanding. I didn't feel like I was talking to just another agent who's just 'doing their job' that they hate, but someone who actually takes their time to care for each customer and help with their personal needs! She was fully able to resolve my concerns! Excellent service!"
We responded:
"Thank you, Csilla, for sharing your experience! I'm delighted to hear that Celeste provided such exceptional service and made you feel valued. It's wonderful to know she was able to address your concerns with professionalism and care. We appreciate your loyalty and are always here to support you with any future needs. Let us know if there's anything else we can do for you!"
Carmen Martinez
October 16, 2025
5
out of
5
rating by Carmen Martinez
"I love work with them. They take care of their customers and they’re very nice."
We responded:
"Carmen, thank you for your wonderful feedback! I'm happy to know that you enjoy working with us and feel well taken care of. We always aim to provide friendly and attentive service. Let us know if there's anything else we can assist you with!"
Niki Gearing
October 16, 2025
5
out of
5
rating by Niki Gearing
"Luke was very helpful and super friendly! Great experience"
We responded:
"Thank you, Niki! I'm delighted to hear that Luke provided you with such a helpful and friendly experience. Our team is committed to delivering excellent service. Let us know if there's anything else we can assist you with!"
Danny DiPersia
October 15, 2025
5
out of
5
rating by Danny DiPersia
"Debbie Bounds was very helpful and knew what she was talking about. Very pleasant on the phone."
We responded:
"Danny, thank you for your positive feedback! I'm pleased to hear that Luke provided you with excellent service and a great price. We're grateful for your support and look forward to assisting you with your insurance needs in the future! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
Ellen Sulerzyski
October 11, 2025
5
out of
5
rating by Ellen Sulerzyski
"Experienced exceptional assistance from Luke Valoroso as we navigated changing insurance companies. Luke answered every question we had for our home, auto, and personal articles policies. He provided prompt quotes and promptly followed up with additional advise and thoughts. Highly recommend this agency for your insurance needs."
We responded:
"Thank you, Ellen! I'm happy to hear that Luke provided such exceptional assistance during your transition to our insurance services. It's great to know he was able to address all your questions and provide timely support. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
Alicia Deck
October 10, 2025
5
out of
5
rating by Alicia Deck
"Best insurance agent EVAAAA like everyone is so nice that works here and I’ve recommended them to my dad and sister now all of us have BRIAN COVER YAAAAEEEAAAHHH !!!!!!!"
We responded:
"Alicia, thank you for your enthusiastic feedback! I'm so happy to hear that you and your family are with our office. Our team is dedicated to providing a friendly and supportive experience for everyone. Let us know if there's anything else we can do for you!"
Timothy Littel
October 9, 2025
5
out of
5
rating by Timothy Littel
"When I struggled with mental heath and almost lapped on my policies, and with my head down I walked into the office to take care of getting back on track. Joely greeted me with kindness and understanding and explained everything to me in terms I could understand. You guys got a keeper in that office along with another lady that’s helped me before and feel just as welcomed, Celeste! Thanks for having my back."
We responded:
"Thank you, Timothy, for sharing your experience! I'm so happy to hear that Joely and Celeste were able to provide the support and understanding you needed. Our team is dedicated to making sure everyone feels welcome and informed. If there's anything else you need, just let us know!"
Mark Mayer
October 7, 2025
5
out of
5
rating by Mark Mayer
"Thanks for helping me with my commercial insurance and my car insurance. Debbie was very helpful figuring everything out with my policy. I been with Brian for a long time. He has great people working for him."
We responded:
"Thank you, Mark! I'm happy to hear that Debbie was able to assist you with your insurance needs. It's wonderful to know you've been with us for a long time and appreciate our team. We’re always here to help with anything you need!"
Christopher Colon
October 6, 2025
5
out of
5
rating by Christopher Colon
"Celeste was awesome ! Very productive , efficient and very informative. Get 3 more of her and you’ll never need anyone else !"
We responded:
"Thank you, Christopher! I'm happy to hear that Celeste provided such productive and informative service. We appreciate your feedback and are committed to maintaining this level of excellence. If you need anything else, feel free to reach out!"
luis dalmasi
October 3, 2025
5
out of
5
rating by luis dalmasi
"Very responsive and professional"
We responded:
"Thank you, Luis! I'm happy to know you found our service responsive and professional. If there's anything else we can assist you with, feel free to reach out anytime!"
Corinne Ennis
October 2, 2025
5
out of
5
rating by Corinne Ennis
"I had the best experience switching my auto and homeowners insurance with Celeste. She was very clear, knowledgeable, and made the whole process easy from start to finish. Not only was it simple to do business with her, but I also saved a lot of money in the process. Thank you, Celeste, for making this such a smooth and positive experience! 😃"
We responded:
"Thank you, Corinne! I'm delighted to hear that Celeste made your transition to our insurance so seamless and beneficial. It's wonderful to know you found the process clear and cost-effective. We appreciate your trust in us! If there's anything else you need, feel free to reach out."
NSS NS
October 2, 2025
5
out of
5
rating by NSS NS
"Debbie Bounds did a spectacular above and beyond presentation. She gets a 10 out of 10! The rates however in my opinion are highway robbery. Great service goes a long way! Thank you Debbie Bounds"
We responded:
"Thank you for your feedback! I'm happy to hear that Debbie provided such exceptional service. I understand your concerns about the rates and appreciate your input. If you have any questions or need further assistance, feel free to reach out!"
Jean
October 2, 2025
5
out of
5
rating by Jean
"Debbie is quite literally the perfect human being, I love her! Thank you so much, Deb!"
We responded:
"Thank you for your wonderful feedback, Jean! I'm really happy to hear that Debbie made such a positive impression. She's a valued member of our team, and your kind words mean a lot. If there's anything else we can do for you, just let us know!"
LuisA AreizagaBarreto
October 1, 2025
5
out of
5
rating by LuisA AreizagaBarreto
"buen servisio siempre que llamo. y joely siempre a la orden por si no hablas ingles"
We responded:
"¡Gracias, LuisA! Me alegra saber que estás satisfecho con nuestro servicio. Joely siempre está lista para ayudar, especialmente si necesitas asistencia en español. ¡Estamos aquí para cualquier cosa que necesites!"
Josh Presnell
October 1, 2025
5
out of
5
rating by Josh Presnell
"Like did an amazing job helping with coverage!"
We responded:
"Thank you, Josh! I'm happy to hear that Mike did an amazing job assisting you with your coverage. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Cristian Rodriguez
September 29, 2025
5
out of
5
rating by Cristian Rodriguez
"Called early morning to get some stuff taken care of for me and Ms. Debbie answered the phone and was able to Take care of my questions and concerns right in the spot!"
We responded:
"Cristian, thank you for sharing your experience! I'm happy to hear that Debbie was able to assist you promptly and address your questions. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Eugene Marable
September 26, 2025
5
out of
5
rating by Eugene Marable
"The experience with State Farm’s was amazing, Our agent Celeste was amazing, she was great in explaining everything as far as Auto and Home Insurance. We purchased the auto insurance. Thank you Celeste on a amazing job we’ll done 😄"
We responded:
"Eugene, thank you for your wonderful feedback! I'm delighted to hear that Celeste provided such a great experience and helped you with your Insurance needs. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Mechelle Hann
September 25, 2025
5
out of
5
rating by Mechelle Hann
"Celeste was what all customer service representatives should be. Very polite, professional, easy to understand. She’s a keeper!"
We responded:
"Thank you, Mechelle! I'm happy to hear that Celeste provided such excellent service. We appreciate your feedback and are glad to have her on our team. If you need anything else, feel free to reach out!"
Sig Markowski
September 23, 2025
5
out of
5
rating by Sig Markowski
"I had an amazing experience with Stacy. She helped me step by step and to be honest it's not only the money that I'm saving but her customer service is what sealed the deal. Look forward to having her as my agent going forward"
We responded:
"Thank you, Sig! I'm delighted to hear about your positive experience with Stacy. Her dedication to providing excellent customer service is something we truly value. We're excited to have you with us and are here for any assistance you might need in the future. Thanks for choosing us!"
Paul Popplewell
September 22, 2025
5
out of
5
rating by Paul Popplewell
"I called up and asked for an out of the box favor. That required her to call the main office and go through archives to find a fin number for a vehicle from five years ago. She did it without question.And I appreciated it greatly. This is why I continue to be a state farm member.Small things like this that go a long way"
We responded:
"Thank you, Paul! I'm happy to hear that our team could assist you with your request. We always aim to provide helpful service, and it's great to know that these efforts make a difference for you. If you need anything else, feel free to reach out!"
elba feliciano
September 22, 2025
3
out of
5
rating by elba feliciano
"They are very polite and helpful in any way they can. Bradley was very helpful and very polite in every way"
We responded:
"Thank you, Elba, for sharing your thoughts. I’m glad to hear that Bradley was polite and helpful. I apologize if your experience wasn’t perfect, and I’d love to understand how we can improve. Bradley mentioned that you seemed to have had a great experience with him, so I just wanted to check—was the three-star rating intentional, or perhaps a mis-click? Please feel free to reach out to our office with any additional feedback or concerns. We’re always here to assist you."